Research Articie
              
              13 May 2025
      
      
The Mediation Effect of Service Innovation on the Relationship Between Promotional Strategies and Market Share in Medical Schemes, South Africa
      
    
            Michael Mncedisi Willie
                
                        1
                
            
                    
                        
                    
                    m.willie@medicalschemes.co.za
                 
                , 
            Abigail Chivandi
                
                        2
                
    
              show author's information
     
    
            - 1 : Council for Medical Schemes, Policy Research and Monitoring, Pretoria, South Africa
 
            - 2 : Institute of Marketing Management, University of the Witwatersrand, Johannesburg, South Africa
 
    
      
          DOI: 
          10.55578/jift.2506.004
      
          
              Keywords: 
              
Healthcare Funders
, 
Market Share
, 
Mediating Effect
, 
Medical Schemes
, 
Outsourcing Marketing Services
, 
Promotional Strategies
, 
Quantitative Analysis
, 
Service Innovation